Site Slowness Issue: Resolved

Incident Report for CaterTrax

Resolved

The performance issue identified yesterday, Monday 2/3, has been resolved and the TRAX Platform is operating as expected.
Posted Feb 04, 2020 - 16:34 EST

Update

System performance has returned to normal, expected levels at this time. We are continuing to investigate this issue. If you are continuing to experience issues please contact CaterTrax Support.
Posted Feb 03, 2020 - 15:26 EST

Update

We are continuing to investigate this issue.
Posted Feb 03, 2020 - 14:33 EST

Update

We are continuing to investigate this issue.
Posted Feb 03, 2020 - 13:33 EST

Investigating

We have identified that some CaterTrax websites (.catertrax.com) may be experiencing slowness that is impacting service. Our teams are currently investigating the issue and will provide updates as we have them.
Posted Feb 03, 2020 - 12:49 EST
This incident affected: TRAX Platform.