All Systems Operational

About This Site

Welcome to CaterTrax's home for real-time information on system performance. This site is available to keep our clients informed about our technology infrastructure and abreast of any incidents or issues that may arise. Our goal is offer honest, factual, and timely information when an incident impacts our clients and as we progress in resolving the issue. We will communicate clearly and frequently during an incident and after is has been resolved.

TRAX Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 28, 2016

No incidents reported today.

Aug 27, 2016

No incidents reported.

Aug 26, 2016

No incidents reported.

Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016
Completed - 6:00 AM - Due to an unexpected delay, the TRAX Platform scheduled maintenance has been extended. We will provide updates every 30 minutes, until this extension has been resolved.
6:30 AM - The maintenance is continuing, but is nearing completion. Estimates expect the service to return by 7:00 AM.
6:41 AM - The maintenance has been completed. All sites are back online.
Aug 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 02:00 EDT
Scheduled - To maintain optimal operating conditions for the TRAX Platform, a maintenance period for our SQL databases will run Friday, August 19th beginning at 2:00 AM untilĀ 6:00 AM EST.

During this period, access to the TRAX Platform will be unavailable. Our clients and their customers will not be able to place orders, run reports, etc. We know that these types of maintenance events may impact your ability to work. We only take this action when it is absolutely necessary. When they are required, our goal is to partner with you to minimize impact to your business.
Jul 21, 10:56 EDT
Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.