All Systems Operational

About This Site

Welcome to CaterTrax's home for real-time information on system performance. This site is available to keep our clients informed about our technology infrastructure and abreast of any incidents or issues that may arise. Our goal is to offer honest, factual, and timely information when an incident impacts our clients and as we progress in resolving the issue. We will communicate clearly and frequently during an incident and after it has been resolved.

TRAX Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our teams will be performing monthly maintenance tasks on our servers. During this time, you will be unable to log into your account for a 15-minute window. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at 1-800-975-8729 prior to the maintenance.
Posted on Dec 17, 17:37 EST
Past Incidents
Dec 3, 2021

No incidents reported today.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 08:01 EST
Scheduled - Our teams will be performing monthly maintenance tasks on our servers. During this time, you will be unable to log into your account for a 15-minute window. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at 1-800-975-8729 prior to the maintenance.
Dec 17, 17:35 EST
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.