All Systems Operational

About This Site

Welcome to CaterTrax's home for real-time information on system performance. This site is available to keep our clients informed about our technology infrastructure and abreast of any incidents or issues that may arise. Our goal is to offer honest, factual, and timely information when an incident impacts our clients and as we progress in resolving the issue. We will communicate clearly and frequently during an incident and after it has been resolved.

TRAX Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance for Database Servers Jan 24, 02:00-04:30 EST
Our Infrastructure team will be performing routine maintenance on our database servers on Tuesday, January 24th between 2:00 - 4:30 AM EST. During this time, you will be unable to login to the administrative side of the TRAX Platform. Additionally, you and your clients will see a temporary maintenance page if visiting your site during these early morning hours.

We apologize for any inconvenience this may cause, please visit www.trust.catertrax.com for real-time updates. If you have additional questions, please do not hesitate to contact our client support team at 1-800-975-8729 prior to the maintenance window.
Posted on Jan 16, 14:46 EST
Past Incidents
Jan 22, 2017

No incidents reported today.

Jan 21, 2017

No incidents reported.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017
Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 EST
Scheduled - Catertrax.com will be undergoing scheduled website maintenance and upgrades tonight, 1/14 from 11PM ET to 12PM ET. We apologize for the inconvenience.
Jan 14, 20:48 EST
Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.