Starting at 10:58 AM this morning, our technology teams identified extreme site slowness that temporarily impacted all sites on the TRAX Platform. Our technology teams quickly found a resolution and have fully restored all sites. Our team is still investigating the root cause of this occurrence and will update this site with more information as it becomes available.
We apologize for any inconvenience this may have caused. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our client support team at 1-800-975-8729.