Brief Disruption of Service When Submitting Support Tickets
Incident Report for CaterTrax
Resolved
We're happy to report after a week of monitoring, we have found no further issues impacting our client's ability to submit support tickets.
Posted Mar 31, 2017 - 18:25 EDT
Identified
At approximately 4 PM EST, some of our administrators reported experiencing a temporary disruption of service when attempting to submit support tickets. Our team has pinpointed a potential root cause in our hosting environment that could be impacting our internal tools. Administrators are now able to submit support tickets as normal.
Posted Mar 24, 2017 - 17:49 EDT