CaterTrax Status

All Systems Operational

About This Site

Welcome to CaterTrax's home for real-time information on system performance. This site is available to keep our clients informed about our technology infrastructure and abreast of any incidents or issues that may arise. Our goal is to offer honest, factual, and timely information when an incident impacts our clients and as we progress in resolving the issue. We will communicate clearly and frequently during an incident and after it has been resolved.

TRAX Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 7, 2026

No incidents reported today.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

Server Maintenance Sunday, December 28 7:30 AM - 9:30 AM EDT

Completed - The scheduled maintenance has been completed.
Dec 28, 09:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 28, 07:30 EST

Scheduled - Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at 1-800-975-8729 prior to the maintenance.
Feb 7, 15:39 EST

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.