All Systems Operational

About This Site

Welcome to CaterTrax's home for real-time information on system performance. This site is available to keep our clients informed about our technology infrastructure and abreast of any incidents or issues that may arise. Our goal is to offer honest, factual, and timely information when an incident impacts our clients and as we progress in resolving the issue. We will communicate clearly and frequently during an incident and after it has been resolved.

TRAX Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Server Maintenance Sunday, September 28 7:30 AM - 9:30 AM EDT Sep 28, 2025 07:30-09:30 EDT

Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at 1-800-975-8729 prior to the maintenance.
Posted on Feb 07, 2025 - 15:38 EST

Server Maintenance Sunday, October 26 7:30 AM - 9:30 AM EDT Oct 26, 2025 07:30-09:30 EDT

Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at 1-800-975-8729 prior to the maintenance.
Posted on Feb 07, 2025 - 15:39 EST

Server Maintenance Sunday, November 30 7:30 AM - 9:30 AM EDT Nov 30, 2025 07:30-09:30 EST

Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at 1-800-975-8729 prior to the maintenance.
Posted on Feb 07, 2025 - 15:39 EST

Server Maintenance Sunday, December 28 7:30 AM - 9:30 AM EDT Dec 28, 2025 07:30-09:30 EST

Our teams will be performing monthly maintenance tasks on our servers. During the maintenance window, you may be unable to log into your account. Additionally, you and your clients will see a temporary maintenance page when visiting your site. For real-time updates, check back to this site. If you have additional questions, please do not hesitate to contact our Client Support Team at 1-800-975-8729 prior to the maintenance.
Posted on Feb 07, 2025 - 15:39 EST
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025
Resolved - This incident has been resolved.
Sep 16, 08:41 EDT
Investigating - CatertTrax was made aware of an issue with several payment gateways. This is impacting their ability to create new credit card wallets successfully. Payment processing is functional at this time, and the payment gateway companies are aware of the problem and are working to deliver a fix.
Sep 16, 07:50 EDT
Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.